Helios Gallery Antiquities - Ordering

Ordering

Ordering Information

We have tried to make our ordering system as easy and user friendly as we could, each object is an unique item and as such can only be ordered once.

All new antiquities are listed on the New Items and Latest Items pages. 

We add items 3 times a month, sometimes more, an email is sent to the members of our Mailing List as new items are added.

 

Postage and Delivery

Ordering Information?

  • Postage costs are added during the shopping cart checkout.
  • Shipping charges include full insurance for loss or damage in transit.
  • All items are sent with tracking facilities.
  • UK orders are sent by Royal Mail Special Delivery.
  • International orders are sent Royal Mail Tracked or by UPS.
  • If you prefer a different courier please let us know.
  • If you buy more than one item in the same order you are only charged for the largest item, all additional items are posted at no additional cost.
  • Sending fragile items in the post is naturally a reason for concern but we have over 26 years of experience in packing and sending fragile items.

International shipping

Customs and import?

  • All items on this website comply with UK law governing the trade in cultural property.
  • Although we are happy to advise clients when possible, please note that it is the buyer's responsibility to be aware of Customs duties, regulations and/or import restrictions in their home/destination country when placing an order.

Authenticity

Ordering Information?

  • All items are sold with a Certificate of Authenticity and full receipt stating age, culture, details and provenance.
  • We guarantee the authenticity as well as the accuracy of the description of all items.

Returns

Ordering Information?

  • If an item does not live up to expectations for any reason it may be returned for a full refund provided it is received in the same condition as sent.
  • We request that this is done within 14 days of receipt and that you notify us by email before returning any item.
  • Our guarantee of authenticity is without time limit.

How to Order

Ordering Information?

  • The simplest way to order is online using our secure shopping cart facility: just click the relevant purchase button and follow the instructions.
  • We also accept orders by telephone or email.
  • Prices are quoted and charged in UK Pounds .

Security

Ordering Information?

  • Our online shop uses the very latest encryption technology (SSL) to ensure that your transactions with us are private and secure as they travel across the internet..
  • When you make a purchase your browser will connect to the secure section of our website.
  • Your browser will show a green padlock in the browser bar to indicate that it has made a secure connection and depending on your browser settings a window may pop-up to notify you that you are entering this secure area.

How to Pay

Ordering Information?

  • We accept most international credit and debit cards including VISA, MasterCard and Amex.
  • UK cheques
  • National or international bank transfers.
  • Cash payments in Pounds Sterling or Euros are accepted for sums up to Pounds 2,000 as long as payment is received by registered and tracked delivery or in person by prior arrangement.
  • Online payments are processed by the SagePay gateway.
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Further reading

Read our guide to collecting, dealers, associations and more...

Frequently asked questions

Read our advice on buyng, how to spot fakes and tips.

Get in touch

Read how we buy our stock, authenitcate, research and provenance

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